Terms of Service

‍

‍PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE A MANDATORY ARBITRATION CLAUSE AND CLASS ACTION WAIVER (SEE SECTIONS 15 AND 16).

1. Acceptance of Terms of Service
By accessing, browsing, or registering on https://www.link.ai (the “Site”), or by using any of the services, tools, or features offered by Link Management Systems Inc. (“Link”, “we”, “us”, or “our”), including services provided through its subsidiaries and affiliates Link Brokerages, First Link Mortgage, and Linked Escrow, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the Site, whether you are visiting the Site as a guest or registered user, and govern your
These Terms of Service (“Terms”) govern your access to and use of our website, https://www.link.ai, and any related services provided by Link Management Systems Inc. (“Link”, “we”, “us”, or “our”). By using this website or engaging with any of our services, you agree to be bound by these Terms. If you do not agree, you must discontinue all use of our website and services immediately. “Affiliates” refers to our associated entities including Link Brokerages, First Link Mortgage, and Linked Escrow, each of which is operated under Link Management Systems Inc. “Agents” include licensed professionals and independent contractors who may provide real estate services under one of our brands. These individuals are not employees of Link Management Systems Inc. unless explicitly stated. These Terms do not apply to your interactions with Agents outside of this website. For such interactions, additional or separate terms may apply.PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE A MANDATORY ARBITRATION CLAUSE AND CLASS ACTION WAIVER (SEE SECTIONS 15 AND 16).

‍1. Acceptance of Terms of ServiceBy accessing, browsing, or registering on https://www.link.ai (the “Site”), or by using any of the services, tools, or features offered by Link Management Systems Inc. (“Link”, “we”, “us”, or “our”), including services provided through its subsidiaries and affiliates Link Brokerages, First Link Mortgage, and Linked Escrow, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the Site, whether you are visiting the Site as a guest or registered user, and govern your use of any content, tools, or services made available on or through the Site. If you do not agree with these Terms, you may not use the Site. If you are accessing the Site on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not have such authority, you may not use the Site or accept these Terms on its behalf.

‍2. EligibilityYou must be at least 18 years old and capable of forming a binding legal agreement to use the services provided through the Site. By accessing or using the Site, you represent and warrant that you meet this requirement. The Site is intended for use within the United States. If you access the Site from outside the U.S., you do so at your own risk and are responsible for compliance with all applicable laws. You also agree that your data may be stored and processed in the United States, which may have different privacy laws than your jurisdiction. We reserve the right to restrict access to the Site or its features at our sole discretion, including for violations of these Terms or applicable law.

‍3. Services Provided by LinkLink Management Systems Inc. offers a centralized platform for users to access services across real estate brokerage, mortgage financing, and escrow settlement. Through this Site, users may search for properties, request mortgage information, view closing services, and use AI-driven tools to support the real estate transaction process. We serve as a technology and service facilitator. Link does not own any of the properties listed on the Site and does not act as a party in real estate transactions unless otherwise stated. Users are encouraged to conduct their own due diligence, including consulting licensed professionals, reviewing contracts carefully, and verifying the condition and details of any property prior to proceeding with a transaction.

‍4. RegistrationTo access certain tools and services—such as saving property searches, applying for a mortgage, or receiving personalized updates—you may be required to create an account (“Account”). You agree to: (Provide accurate, current, and complete registration information; Keep your credentials secure and confidential; Be responsible for all activity that occurs under your Account). You may not create an Account using false information or on behalf of someone else without authorization. If you believe your Account has been compromised, please notify us immediately at contact@link.ai. You may request deletion of your Account at any time by contacting us at the same address.

‍5. User Responsibilities and ConductYou agree to use the Site and its services for lawful purposes only. In using the Site, you must not: (Attempt to gain unauthorized access to the Site, its systems, or other users’ accounts; Interfere with the normal operation of the Site or attempt to compromise its security; Use automated scripts, scrapers, or bots without our prior written approval; Reproduce, duplicate, or exploit the Site’s content or design for commercial use without authorization; Provide false or misleading information while using our services; Violation of these rules may result in suspension or termination of your access to the Site and may expose you to civil or criminal liability).

‍6. Equal Housing OpportunityWe are committed to the principles of the Fair Housing Act and all applicable state housing laws. Link prohibits discrimination in housing based on race, color, religion, sex, disability, familial status, national origin, gender identity, sexual orientation, or any other protected characteristic. Our platform and affiliated brokerages strive to ensure that all users, buyers, sellers, and renters are treated equally and with fairness. For more information about fair housing rights and resources, please visit the U.S. Department of Housing and Urban Development at hud.gov/fairhousing, or contact us at contact@link.ai. Link Management Systems, Inc. is an Equal Housing Opportunity provider. Equal Housing Opportunity.

‍7. Intellectual Property RightsAll content, materials, trademarks, logos, software, and design elements displayed on the Site are the property of Link Management Systems Inc. or its licensed partners, and are protected under U.S. and international intellectual property laws. You are granted a limited, revocable, non-transferable license to access and use the Site for personal, non-commercial use only. You may not copy, reproduce, distribute, or modify any part of the Site without our prior written permission. Unauthorized use of our intellectual property or misuse of the Site may result in legal action.

‍8. MLS DisclosureThis website aggregates data from Multiple Listing Services (MLS), including California Regional Multiple Listing Service (CRMLS), and is intended solely for personal, non-commercial use by consumers. The information is provided to help visitors identify prospective properties for purchase or lease. The content, including property details and images, may originate from the Internet Data Exchange (IDX) program and could include listings from brokerage firms other than the brokerage operating this website. All information displayed is deemed reliable but is not guaranteed and should be independently verified through personal inspection and consultation with qualified professionals. All data on the Site is protected under applicable copyright laws. Any unauthorized reproduction, resale, distribution, or other misuse of the information is strictly prohibited.

‍9. Limitation of LiabilityTo the fullest extent permitted by applicable law, Link Management Systems Inc. disclaims any liability for damages of any kind arising out of or related to your use of the Site or its services, including but not limited to: (Direct, indirect, incidental, or consequential damages; Loss of data, revenue, or profits; Errors, inaccuracies, or service interruptions; You understand that use of the Site is at your own risk). We make no guarantees regarding the availability, accuracy, or reliability of any information or service offered on the Site. If you are dissatisfied with the Site, your sole remedy is to stop using it. In no event shall our total liability exceed the amount you paid, if any, to access the services during the prior six-month period.

‍10. IndemnificationYou agree to defend, indemnify, and hold harmless Link Management Systems Inc., its subsidiaries (including Link Brokerages, First Link Mortgage, and Linked Escrow), officers, employees, contractors, and agents from any and all claims, liabilities, damages, losses, or expenses (including attorneys’ fees) arising out of or in connection with: (Your access to or use of the Site or its services; Your breach of these Terms Your violation of any applicable law or the rights of any third party; This indemnification obligation will survive the termination of these Terms and your use of the Site).

‍11. Dispute Resolution & Governing LawThese Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law rules or principles. You agree that any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Site, or any services provided, shall be resolved exclusively through binding individual arbitration. The arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA) and take place in a mutually agreed-upon location or remotely if necessary. Arbitration must be initiated within one (1) year from the date the cause of action arises. This agreement to arbitrate does not preclude either party from seeking temporary or preliminary injunctive relief in a court of competent jurisdiction located in Delaware, solely to preserve the status quo or prevent irreparable harm. By using the Site and agreeing to these Terms, you consent to the jurisdiction and venue of the state and federal courts located in Delaware for any actions permitted to proceed in court.

‍12. Service Modification & TerminationWe reserve the right, at our sole discretion and without prior notice, to modify, suspend, or discontinue the Site or any service, feature, or functionality offered through it. We may terminate or suspend your access to the Site or services for any reason, including but not limited to violations of these Terms, suspected fraudulent activity, or technical or security concerns. Termination of access does not relieve you of any obligations incurred prior to the termination and does not limit any legal or equitable remedies available to Link.

‍13. Third-Party Links & ServicesThe Site may contain links to third-party websites, services, tools, or content that are not owned or controlled by Link. These links are provided for your convenience only. We do not endorse, assume responsibility for, or make any warranties regarding third-party offerings, and your use of such third-party resources is entirely at your own risk. You acknowledge and agree that Link is not liable for any damages or losses resulting from your access to or use of third-party content.

‍14. No WarrantiesThe Site and all services, content, and functionality provided through it are offered on an “as is” and “as available” basis. To the fullest extent permitted under law, we disclaim all warranties of any kind, whether express or implied, including but not limited to: (Implied warranties of merchantability, fitness for a particular purpose, and non-infringement; Warranties that the Site or services will be secure, uninterrupted, error-free, or free of viruses or other harmful components; Warranties regarding the accuracy, reliability, or completeness of any content or services). You assume full responsibility for your use of the Site and any decisions made based on its content.

‍15. Arbitration ClauseBy agreeing to these Terms, you consent that any and all disputes or claims between you and Link, including disputes involving our affiliates, subsidiaries, employees, contractors, or agents, will be resolved exclusively through binding individual arbitration, not in court. This arbitration will be governed by the Federal Arbitration Act and administered by the AAA. If AAA cannot schedule a hearing within six (6) months, either party may request arbitration through Judicial Arbitration and Mediation Services (JAMS). You acknowledge and agree that you are waiving your right to a jury trial or to participate in a class action lawsuit or class arbitration.

‍16. Class Action WaiverTo the fullest extent permitted by applicable law, you agree that any claim or dispute under these Terms will be conducted only on an individual basis, and not in a class, consolidated, or representative proceeding. You expressly waive any right to bring a class or collective action, or to participate in one as a member or representative. If this waiver is found unenforceable, then the entirety of Section 15 (Arbitration) shall be null and void as to such claim.

‍17. AI Use & LimitationsAs part of the services offered through the Site, Link may provide access to a large language model (LLM)-powered AI assistant to support real estate-related queries, assist in navigation, or summarize documents and data. You understand and agree that: (The AI system is designed to assist, not replace, licensed professionals; Information provided by the AI is generated automatically and may contain errors, omissions, or inaccuracies; No content provided by the AI constitutes legal, financial, or real estate advice, nor does it replace consultation with a licensed real estate broker, attorney, or mortgage professional). You are solely responsible for verifying any information received through the AI with appropriate professionals before making decisions based on it. Link makes no guarantees about the accuracy or applicability of AI-generated responses and disclaims all liability arising from their use.AI-generated content may contain factual errors, including but not limited to incorrect property details, pricing, tax figures, title information, zoning status, or legal summaries. Real estate decisions involve significant financial and legal consequences. You must independently verify all AI-provided information with a licensed real estate broker, attorney, mortgage professional, or other qualified expert before taking any action. Link expressly disclaims all liability for any loss, harm, or damage arising from reliance on AI-generated outputs, including outputs that are incomplete, outdated, or factually incorrect.

‍18. Advertising Management ServicesAs part of the services offered through the Site, Link provides digital advertising management on behalf of clients, including the creation and management of advertising campaigns through third-party platforms such as Google Ads. When you engage Link for these services, you authorize Link to access and manage your advertising accounts in a manager capacity—for Google Ads, as a manager through a My Client Center (MCC) account. This access enables Link to create, launch, monitor, and optimize advertising campaigns on your behalf.You acknowledge and agree that: (You remain the owner of your advertising accounts; You are solely responsible for all advertising costs and ad spend, which are billed directly to you by Google or the applicable platform through the payment method you maintain with that platform; Link does not collect, hold, or process payment for your advertising spend).Advertising content—including ad copy, creative concepts, and related campaign materials—is generated using Link's proprietary AI agents and automated skill workflows. As described in Section 17, AI-generated content is designed to assist rather than replace professional judgment, may contain errors, omissions, or inaccuracies, and does not constitute professional advice. You are solely responsible for reviewing and approving all advertising materials prior to publication and for ensuring that your advertising complies with all applicable platform policies, terms, and advertising laws.Your use of Google Ads and any other advertising platform is also governed by the respective terms, policies, and agreements of those platforms, and you agree to comply with them. Link does not guarantee any particular outcome, performance, reach, conversion, or result from any advertising campaign, and disclaims all liability arising from the use of these services to the fullest extent permitted by law, consistent with Sections 9 and 14.AccessibilityLink Management Systems, Inc. is committed to improving digital accessibility for all users. We acknowledge that our Website may not currently meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We are actively working to improve the accessibility of our Website. If you experience difficulty accessing any content on this Website or require content in an alternative format, please contact us at contact@link.ai or call us so that we may assist you directly and work to address any barriers you encounter.[ToS version adds:] This commitment does not constitute a warranty of compliance and does not waive any rights or remedies available to Link under applicable law.

‍19. Severability & WaiverIf any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

‍20. Entire AgreementThese Terms, along with our Privacy Policy and any additional legal notices or service-specific agreements posted on the Site, constitute the entire agreement between you and Link concerning your use of the Site. They supersede any prior or contemporaneous agreements, communications, or understandings, whether oral or written, between you and Link.

21. Force MajeureWe are not responsible for any failure or delay in our performance or access to the Site due to circumstances beyond our control, including but not limited to: (Acts of God; Natural disasters; War or terrorism; Government orders or regulations; Internet or utility outages; Labor strikes or shortages; Infrastructure failures). These events shall not constitute a breach of these Terms, and our obligations will be suspended for the duration of the force majeure event.

Link Management Systems Inc.
202 W 140th St, Los Angeles, CA 90061
Email: contact@link.ai‍